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Acknowledgement:
This FAQ has the purpose to clarify and answer some of the most
common questions that I and other support persons receive
here at the University of Oregon Office of University
Computing. If you have any questions that you consider
should be part of this FAQ please feel free to e-mail me
the question and, if you want, the answer you consider
most appropriate. All questions/answers are reviewed
carefully so that they don't mislead the naive user. Some
of the answers to the questions are just references to
handouts distributed by the Office of University
Computing.
Thanks to:
Joe St. Sauver (joe@oregon.uoregon.edu)
Jeremy Galleher (jremy@ns.uoregon.edu)
Hervey Allen (hervey@oregon.uoregon.edu)
Mike Hoffman (baomike@oregon.uoregon.edu)
What's new on this version
Nothing new as of Dec. 1st, 1994
Table of Content
1. General
- What number should I dial for my speed modem? (1.1)
- What communication settings should I use? (1.2)
- What's the 800 number for the dialins? (1.3)
- What kind of modem should I buy? (1.4)
- Should I buy an internal modem or an external modem? (1.5)
- What communication program do you recommend for DOS? Windows? Macintosh? Linux boxes? NeXTs?(1.6)
- I need to know some network-related dialup information (Gateway, Netmask, etc ...) (1.7)
- I hear people talk about TCP/IP or Internet applications. What are they refering to? (1.8)
2. Troubleshooting
Phone Lines
- Who should I call if I have a problem? (2.1.1)
- Why are the dialins always busy? (2.1.2)
- What's the best time of day to dialin? I hate getting busy signals! (2.1.3)
Terminal Emulation
- My backspace key doesn't work! (Mismapped delete key) (2.2.1)
- I'm using Bitcom and the screen is full of funny characters when I go into pine! Why? (VT100 emulation problems) (2.2.2)
- How come my friend gets 1700 CPS downloading stuff with Kermit, but I only get four or five hundred CPS? (terminal dowload setting on the terminal server) (2.2.3)
ARA
- I just installed ARA (2.0) but I haven't been able to connect to the network. I'm calling 346-1586 and the modems communicate for a while, but never fully connect; eventually they disconnect. (2.3.1)
- After following the previous (2.3.1) procedure you still aren't able to establish a connection (well, it connects but you don't get the security extension asking you for your UONet NetId/Password). (2.3.2)
- I have a LocalTalk printer. When I use ARA, I can't print. (2.3.3)
- I followed all the procedures to connect to UONet using ARA2.0 but I was using AppleTalk in my Network and MacTCP control panels. Then when I went to run a TCP/IP application I got an error complaining about MacTCP. (2.3.4)
- I connect to the UONet remotely using ARA version 2. After connecting my machine either randomly freezes or my connection drops. What is wrong? (2.3.5)
InterSLIP
- Using InterSLIP it seems that sometimes I can connect to UO-Net well, but sometimes it won't work although the dial-in line was connected successfully. The message reported to my terminal looks like the following: "No username prompt", then "idle". (2.4.1)
Trumpet WinSock
PC Shiva Remote
3. Applications
- I want to do CC Mail from home. How can I do this? (3.1)
- I want to access my AppleShare file server from home. How can I do this? (3.2)
- How do I do SLIP from home? (3.3)
- How can I send FAXes over UONet? (3.4)
- How do I change my Netid? The Netid password? (3.5)
- I'm planning on installing LINUX at home and want to connect to UONet using PPP. What software versions do I need and what configuration files should I create/modify? (3.6)
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