UO Computing Center Microcomputer Services
The Duck! Shiva Remote Access Guide
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Table Of Contents

Some Installation Notes

To install the U of O Internet Kit you will need the following for a minimum machine configuration.

  • 80486 CPU or greater
  • 4 MB RAM minimum (8 MB recommended)
  • Windows 3.1 or Windows for Workgroups and DOS 5.0+
  • 14,400+ BPS modem
  • VGA Graphics (256+ colors recommended)
  • 15 MB available disk space
  • 3 1/2" high-density floppy drive
  • High speed serial port (16550A UART)
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Determining if You Have a High-Speed Serial Port

A high-speed serial port is only necessary if you are going to be using an external modem. To verify if you have a high-speed serial port you can run a program called MSD (short for MicroSoft Diagnostics) from within Windows. To do this you should follo w the steps outlined below:

  1. Go to the File menu in the Program Manager and choose the "Run..." menu choice.

  2. Type "MSD" in the Command Line box and click on the OK button. You may receive a warning message saying that you are running Microsoft Windows and that you should run this program from outside of Windows. You can ignore this by clicking on OK.

  3. Now press 'C' on your keyboard to choose the "Com Ports..." menu option. The last entry of the informational display will say "UART Chip Used." If you do not see the numbers "16550" in the type of UART Chip Used, then you will need to purchase an in ternal, high- speed modem card. These cards can be purchased from the technical shop at the U of O Computing Center (346-4403), or from Norvac Electronics at 960 Conger (345-2904). The price for such a card is between 30 and 50 dollars depending on if y ou install the card or someone else does.

  4. To exit the MSD program click on the OK button and then choose Exit from the File menu.

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The Installation Procedure In A Nutshell

The rest of this document will discuss installing remote access software for the PC in detail on the next page is a quick outline of the steps that you must follow and the order in which they should be followed to install various components of the U of O Internet kit and to install the Novell Netware client software if you should so desire.

  1. Run the SETUP program located on disk 1 of the U of O Internet Kit disk set.
  2. Follow the Instructions in the SETUP program.
  3. Edit your AUTOEXEC.BAT and CONFIG.SYS files as necessary.
  4. Exit from Windows.
  5. Restart your computer.
  6. Start Windows and run the "Connect to UONet" program located in the Shiva Remote group.
  7. Setup the "Connect to UONet" icon with your modem type and port your modem uses.
  8. Save these settings.
At this point you will be able to run any network software that you have installed. You may connect to the UONet from DOS or from Windows. You can also install the Novell Netware client software, but only after you have installed the Shiva Remote software. Discussions on connecting to UONet from the DOS prompt and installing the Novell Netware software can be found later in this document.

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Why Are Only Three Of The Four Installation Diskettes Used?

While running the Installation program you may notice that you are never asked for the fourth diskette, even if you have chosen to install all of the remote access software components. This has to do with a quirk of the program that creates the installat ion software. As long as you receive the message that says that "The University of Oregon Internet Kit installation is now complete" you do not need to worry about the fourth diskette. Remember that the fourth diskette also contains copies of this docum ent saved in various word-processor formats

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Running the Installation Program

Place the first disk of the U of O Internet Kit disk set in your machine's floppy drive. We will assume that this drive is your "A" drive. If you are using the "B" drive, then you should replace "A" with "B" for the command listed below.

  1. Make sure that you have started Windows.

  2. Go to the File menu in Windows and choose the "Run..." menu choice.

  3. In the Command Line box type in the command
    A:SETUP

  4. and then click on the OK button.
This will begin the Installation Program of the U of O Internet Kit. You will be presented with a number of questions and some informational messages during installation.

When you are asked for what components you would like to install you must include the Shiva Remote, and "LAN Workplace" software the first time you run the installation program. If you skip installing one of the other packages listed (Mosaic, Eudora, W inTrumpet, or Gopher) you can run the Installation program at a later time and choose to install just these packages.

Next you will be asked where the main directory for the U of O Internet Kit should reside. It is necessary that you leave the directory as the "\NET" directory. If you are not installing to the C drive you can change the drive letter designation to th e drive you are installing to. For example, if you were installing to a partition on your hard drive and this partition was drive letter "D," then you could change the "C:\NET" directory to "D:\NET." If you install the U of O Internet Kit to any direct ory other than the "\NET" directory then the Shiva Remote software and the programs Mosaic and Gopher will not work correctly. The Shiva Remote software is what will dial your modem and connect your machine to the UONet. If this software is not working correctly then none of the other software will work at all.

Now you will be presented with a number of informational messages as software is installed. You will be asked if you wish to place the Shiva Remote software into a different group than a group called Shiva Remote. You will also be asked if you wish to place the remaining software into a different group than a group called "U of O Internet Access." In both cases you may choose an already existing group, or you may change the name of the group to be created. The installation program will look for the U of O Internet Access group for the additional software that you may have chosen to install. If you have chosen to use a different group or name then you will be prompted for each of the additional software choices as to what group you would like to put them in.

Towards the end of the installation you will see a screen telling you how to remove the U of O Internet Kit software. For detailed instructions on how to do this see the section in this document entitled "Removing the U of O Internet Kit."

Once the installation is complete you should exit from Windows and read the next section to see what changes you may need to make to the files AUTOEXEC.BAT and CONFIG.SYS.

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Editing The AUTOEXEC.BAT and CONFIG.SYS Files

After running the installation program you will need to add a line to your AUTOEXEC.BAT file which is located in the root directory of your hard drive. You may also need to add a line to the file CONFIG.SYS. This section tells you how to check for anyth ing you may need to add. The line that needs to be added to your AUTOEXEC.BAT file is:

CALL NETBINLANWP.BAT

This line will run a program each time you start your machine that will ask if you wish to load the network software. You can press "Y" to load the software, or "N" to skip loading the software. If you do not load the software then you will not be able to use any of the programs included in the U of O Internet Kit. There are times when you may not wish to load the network software as it uses some of the conventional memory (RAM) on your machine. If you use programs in DOS that require lots of memory, then you may need to start your machine not loading the network software from time-to-time.

After installing the U of O Internet Kit you should go to the "Run..." menu option in the File menu in Windows and type the command

SYSEDIT

in the Command Line box. This will start a utility program that allows you edit your AUTOEXEC.BAT, CONFIG.SYS, WIN.INI, and SYSTEM.INI files. You should add the following line to the bottom of the AUTOEXEC.BAT file

CALL NETBINLANWP.BAT

and then save this file by choosing Save from the File menu. Note: If you automatically start Windows when you start your machine then you should add the line shown above as the second to last line in the file AUTOEXEC.BAT. If the last line of your AUT OEXEC.BAT file contains the command "WIN" (this starts Windows), then you must place the "CALL \NET\BIN\LANWP.BAT" line just before the line that says "WIN." If you do not do this, then the network software will not load before you start windows and you will not be able to connect to the University of Oregon comuter network, the UONet.

There is a single command that should be added to the file CONFIG.SYS (also in your machine's root directory), but is not necessary in all cases. If you use the Telnet program for DOS that comes with the LAN Workplace (it's called TNVT220) software then you will need this command in your CONFIG.SYS file. The programs Mosaic and Gopher for Windows both use this program as a helper application when they need to connect you to a terminal session on other machines. The command that should be added to the C ONFIG.SYS file is

DEVICE=C:DOSANSI.SYS

If this is already in your CONFIG.SYS file then you do not need to add it again. You should add this command in the exact way that you added the command to the AUTOEXEC.BAT file. The only difference is that if you already have lines that say DEVICE=some thing in your CONFIG.SYS file, then you should add a line to the CONFIG.SYS file after the last DEVICE command that you see and add the line shown above.

Once you have done this you can choose Save from the File menu again and then you can choose Exit from the File menu. You should now exit Windows and restart your machine so that the changes you just made can take effect. Read the section below entitled "Connecting the First Time (Setting up Shiva Remote)" to finish configuring your newly installed software.

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A Note About Icons in Windows

After installing the Shiva Remote and U of O Internet Access groups in Windows you may notice that some of the programs installed have generic icons. This can happen from time-to-time, but is easy to remedy. If you notice one of the icons looks like a m onitor then its associated icon is probably not being displayed. To remedy this simply highlight the icon in question, choose "Properties..." from the file menu and then click on the "Change Icon" button. If the program has an icon associated with it yo u will see that icon. You can click on the icon that you wish to use, then click on OK twice and the icon should change for that program.

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Connecting the First Time (Setting up Shiva Remote)

After you have edited your CONFIG.SYS AND AUTOEXEC.BAT files you should restart your machine so that all the changes that have been made to your system can take effect.

Upon restarting your machine you will be asked if you wish to load the network software. Respond yes to this by pressing the "Y" key on your keyboard.

At this point you are ready to start Windows and configure the Shiva Remote software to work with your modem. You should go to the Shiva Remote group and double-click on the "Connect to UONet" icon. This will bring up a dial-in dialogue. Under the Dial -In Name field you should add your NETwork ID and in the Password field you should enter your NETwork ID password. If you do not have a NETwork ID then you will need to create one for yourself. There is a handout to step your through this process and yo u can call one of the numbers listed at the end of this document for more help.

Now you must tell Shiva what type of modem you are using and what COMmunications port your modem uses. To do this go to the System menu in the dial-in dialogue and choose the "Port Setup..." option. Under the Port field tell the software which port your modem uses. Under the Modem field you can choose from a list of over 100 modems. If your modem does not appear in this list you can try using the Default Modem choice listed at the top of the modem choices. Make sure that the Speed field is set correc tly (14,400 baud modems should have 57,600 chosen in the Speed field). You can also try using the Practival Peripherals or US Robotics 14,400 baud modem choices as these seem to work with a large number of modem models and brands. Once all this is set y ou should save these settings by clicking on the OK button and then choosing the Save option under the File menu.

After configuring the Connect to UONet Shiva icon once, you should not have to do this again. Now you can click on the Connect button and the Shiva Remote software should dial your modem, send your userid and password to the modem at the other end, and c onnect you to the UONet so that you can use the rest of the software that has been installed. You will receive a dialogue telling you that your IP Address is xxx.xxx.xx.xx (some number). Simply click the OK button in response to this.

You are now connected. You can shrink the Shiva Remote dialogue down to an icon by clicking on the left down-arrow button in the upper left corner of the dialogue window. If you click on the close box for the Shiva Remote dialogue then you will disconne ct yourself and you will need to re-dial your modem to reconnect to the UONet.

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Connecting Remotely From DOS

If you decide that you would prefer to connect from DOS you may do this by typing the command "CONNECT" at the DOS prompt. If you have already gone through the steps in the previous section for configuring Shiva Remote for the modem that you are using by running the "Connect to UONet" program then you type the following command at the DOS prompt:

CONNECT @UONET

This will run the DOS version of the Shiva Remote Connect program and load up the configuration file that you created the first time you connected from Windows. You will be prompted for your NETwork ID and password. Once the Connect program dials your m odem and connects you to the UONet you can close this program and you will stay connected.

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Disconnecting From The UONet

When you are finished with your network section you should go to the Shiva Remote dialogue and click on the Disconnect button. This will drop your connection to the UONet and hang-up your modem for you. If you simply turn your modem off you may get unpr edictable results from other network programs if they are still running.

If you have connected from DOS and are at the DOS prompt then you should run the Connect program again and click on the Disconnect button. After you are disconnected you can exit from the program.

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Some Known Bugs/Problems

The U of O Internet Kit installation program has a few minor problems. Most of these are due to the way the software that creates the installation program works. In the U of O Internet Access group two icons are not created for programs that are install ed. These two icons are;

  • Host Presenter (Telnet)
  • Rapid Filer (FTP)

To create these icons you should do the following;

  1. Open the U of O Internet Access group.
  2. Go to the File menu and choose "New..."
  3. Make sure you are creating a new "Program Item," and then click on OK.
  4. In the Description field type "Host Presenter (Telnet)"
  5. In the Command Line field type "C:\NET\BIN\PRESENTR.EXE"
  6. Now click on OK.
To create the Rapid Filer (FTP) icon you should repeat steps 1 through 3, then you should do the following;
  1. In the Description field type "Rapid Filer (FTP)"
  2. In the Command Line field type "C:\NET\BIN\RAPFILER.EXE"
  3. Now click on OK.

The two missing icons should now be in your U of O Internet Access group. If you chose to place your software in a different group than do the same steps as mentioned above except open the group where your software resides. If you did not place the U of O Internet Kit software on the C drive of your machine then replace the C with the correct drive letter for step 5 above.

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Software Installed By The U of O Internet Kit

The U of O Internet Kit has installed a number of separate software packages on your machine. First the Shiva Remote software has been installed in the Windows group Shiva Remote (if you chose the default group name). This is the software that connects your machine to the UONet in such a manner that your machine looks like it is directly connected to the campus network. This lets you run all of the software that can be run from a networked machine on-campus on your home machine using a modem. You must first run the Shiva Remote software (as explained above) before you can use any of the other software installed.

The LAN Workplace software installed comes with a number of components. These components have been installed into the U of O Internet Access group (if you chose the default group name) and each LAN Workplace program has a square icon with a red backgroun d. If you have used the LAN Workplace software before you may notice that not all of the software has been installed. This is done to reduce the number of diskettes that are necessary for the installation program, and because much of the software was no t practical to be used across a modem connection. Some of the software installed includes the following:

  • Host Presenter (Telnet):* This is a terminal emulation program usually called Telnet. Double-click on this to connect to any machine on the Internet for which you have an account.

  • Rapid Filer (FTP):* Rapid Filer is another name for FTP (File Transfer Protocol). This program will let you connect to other machines and copy files to your machine or from your machine.

    *See the discussion in the previous section if you do not see these icons in your U of O Internet Access group.

  • Machine Icons: Icons for DARKWING, GLADSTONE , OREGON , Donald, and Janus have been included. Double-clicking on one of these icons will open up a session to one the machines named by running a pre-configured Host Presenter session.

  • Finger: This program allows you to query a specific machine for a specific user.

  • UONet FTP Server: This icon will run a pre-configured Rapid Filer session that will connect you to the University of Oregon FTP site.

  • Serving FTP: This program will let your machine act as an FTP server if you wish to passwords unless you are comfortable with giving anyone access to the files on your hard drive.

The additional software components that you may have chosen to install include the following:

  • Mosaic: Mosaic is a graphical interface that allows you look at information on the Internet. Mosaic can run very slowly over a modem if you try to load large graphical images. If you find that Mosaic is running to slow you should turn in-line image s off. See the section entitled "Configuration of Mosaic" for instructions on how to do this.

  • Mosaic Netscape: Mosaic Netscape is also a graphical interface that allows you look at information on the Internet. Mosaic Netscape has been optimized in a number of useful way to run faster over a modem line. Mosaic Netscape works better on machin es with 8 to 16MB of RAM as it requires more memory than Mosaic. One nice feature of Mosaic Netscape is that it will let you see the source document for any resource you are viewing. You do this by going to the View menu and choosing the "Source..." opt ion. You can turn in-line images off by going to the Option menu and unchecking the "Autoload Images" choice.

  • HGopher: HGopher is like Mosaic except that it access information on the Internet using a text-based interface for most items. HGopher uses a hierarchical menu system while Mosaic has minimal hierarchy to its structure.

  • Trumpet Newsreader: The Trumpet Newsreader allows you to read Usenet News groups using a graphical user interface.

  • PC Eudora: PC Eudora allows you to read and send electronic mail using a graphical user interface. It's interface is easy to use. You should note that Eudora like to download your mail to the hard drive on your machine. You can tell Eudora to leav e mail on the machine where it is getting mail from, but you should be aware that your mail is now being duplicated.

  • Remove U of O Internet Kit: This icon will remove the Internet Kit software. You should read the section entitled "Removing the U of O Internet Kit" for detailed instructions on how to do this.
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Configuration of The Additional Software Packages

Trumpet Newsreader

The Trumpet Newsreader will run as installed. The first time you run Trumpet you should go to the "Setup..." menu choice under the File menu and fill in a few of the fields that are blank. The fields that allow you to read News are already filled in. B elow is a list of the field names on the left and what you should put in each field, or what should already be in the field, on the right.

  • NEWS HOST NAME
    news.uoregon.edu (can also be 128.223.32.34)
  • MAIL HOST NAME
    MachineName.uoregon.edu (ex: OREGON -mailhost.uoregon.edu)
  • E-MAIL ADDRESS
    userid@host.uoregon.edu (ex: jjs@oregon.uoregon.edu)
  • FULL NAME
    FirstName MiddleInitial LastName (ex: John J. Smith)
  • ORGANIZATION
    University of Oregon
  • SIGNATURE FILE NAME
    Leave this blank
  • POP HOST
    MachineName.uoregon.edu (ex: OREGON -mailhost.uoregon.edu)
  • POP USERNAME
    YourUserid
  • PASSWORD
    Leave this blank.
Click on the "Fetch Read-Only" button in the lower right corner, and then click on OK. Some machines do not support the POP HOST option. Machines that do support this are GLADSTONE , DARKWING, OREGON , and Donald.

Trumpet Newsreader is now ready for you to read and post news. To Subscribe and Unsubscribe to news groups go to the Subscribe and Unsubscribe menu options in the Group menu.

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Mosaic World Wide Web Browser

The Mosaic program located in the U of O Internet Access group (if you chose the default group name during installation) is already pre-configured to run correctly. If you wish to turn off the display of inline images you can go to the Options menu (afte r starting Mosaic) and click on the "Display Inline Images" menu choice. This will uncheck the option and no further inline images will be displayed.

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HGopher Internet Browser

HGopher is pre-configured to work correctly. If you wish to point HGopher to other helper files you can choose the "Viewer Setup..." menu choice in the Options menu once you have started the HGopher program.

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PC Eudora Mail Program

Before you can use PC Eudora you will need to configure it for yourself the first time you run the program. Double-click on the PC Eudora icon in the U of O Internet Access group (assuming you chose the default group name when you installed the software) . Once PC Eudora has started go to the Special menu and choose the "Configuration..." menu choice. Below is a list of the field names that you will see on the left and what you should put in each field, or what should already be in the field, on the rig ht.

Once you have filled in the above you can click on OK.

Some common machines on campus that currently support POP accounts are GLADSTONE , DARKWING, OREGON , and Donald. If you receive your mail on a different machine check with the machine's administrator to see if POP accounts are supported, or just try putti ng your userid and machine name in the POP ACCOUNT field and see if things work.

Next you should go back to the Special menu and this time choose the "Switches..." menu choice. This will present you with a dialogue of numerous options for PC Eudora. The two most important options are in the "Checking" boxes. You should decide if yo u want PC Eudora to "Save Password" and/or "Leave Mail on Server." If you click on "Save Password" PC Eudora will only need you to enter your password the first time it checks for mail. If you click on "Leave Mail on Server" then PC Eudora will download a copy of your mail to your hard drive and leave a copy of your mail on the machine where you normally receive mail. This will duplicate your mail, but it will also give you the option of being able to read your mail from other machines if you need to. If you do not click on the "Leave Mail on Server" button, then PC Eudora will download your mail to your hard drive and delete the mail from the server machine.

Once you have chosen the option that you wish to use simply click on OK. PC Eudora should be ready to use at this point. You can test this by either pressing CTRL-M or going to the File menu and choosing the "Check Mail" menu choice to check for mail on the machine you have specified.

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Removing The U of O Internet Kit

There should be an icon named "Remote U of O Internet Kit" in your U of O Internet Access group in Windows (assuming you chose the default group names during installation). If you click on this icon you can remove most of the U of O Internet Kit componen ts automatically. You will be presented with a list of 1 file called INSTALL.LOG. You should click on OK at this point. You will then be asked if you wish to let the program automatically remove files for you, or if you want to customize the process by clicking on the Custom button. You may choose either method. During the de-installation process you will probably see two error messages saying that a file is busy and cannot be removed. Click on the Cancel button in both cases.

After the de-installation program has run you will need to do a few steps manually to remove the rest of the U of O Internet Kit software.

You should go to the Main group in Windows and open the File Manager program. From inside of File Manager you can highlight the NET directory and then choose the "Delete..." option in the File menu. You will be asked if you are sure that you want to rem ove all sub-directories and if you want to remove all files - to both queries click on the "Yes to All" button. The File Manager program will now remove the entire NET directory structure on your hard drive.

There are still some small references to the U of O Internet Kit left on your machine. You should remove these references as they may get in the way of other software in the future. In the file SYSTEM.INI are a total of two lines that should be removed. In the file AUTOEXEC.BAT is one line that needs to be removed. The easiest way to edit this file is to go to the "Run..." menu option in the File menu in Windows and type the command

SYSEDIT

in the Command Line box. This will start a utility program that allows you edit your AUTOEXEC.BAT, CONFIG.SYS, WIN.INI, and SYSTEM.INI files. In the file SYSTEM.INI you should look at the bottom of the "[386Enh]" section, which is near the middle of the file, for the following two lines;

device=C:NETsremotedial.386
TimerCriticalSection=10000

Remove these two lines and then save the file by choosing Save from the File menu. Next you should go to the end of the file AUTOEXEC.BAT and remove the line that says;

CALL NETBINLANWP.BAT

Choose Save from the File menu and then choose Exit from the File menu. You have now removed all the parts of the U of O Internet Kit that need removing.

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A Note to Centrum Remote/ABClient Users

If you purchased the ABClient (also referred to as Centrum Remote) software during the past year and are now interested in installing the U of O Internet Kit you will first need to remove the installed ABClient software. You should read the original inst allation instructions for this software and remove any statements that you added to the files WIN.INI and SYSTEM.INI in the WINDOWS directory of your machine. You should also remove, or comment out, any statements added to your AUTOEXEC.BAT and CONFIG.SY S files. You may remove the directories created by the ABCLIENT software, or you can leave the directories on your machine until you feel comfortable that the U of O Internet Kit software is working correctly. You should make backup copies of any files that you edit in case changes that you make cause problems to your Windows environment.

Currently the modems supporting the ABClient software are still in place. Network Services will be removing these modems on December 1, 1994 so you should switch over to the software provided in the U of O Internet Kit before this date.

If you need help removing the ABClient software see the section "Where to Get Help" at the end of this document.

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A Note to Windows For Workgroups 3.11 Users

This installation has been tested on several machines running WFW 3.11. If you follow the installation instructions in this guide with no modifications you should be able to connect successfully.

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Installation Of The Novell Netware Client (Separate Install)

The Novell Netware Client software is a set of programs, libraries for Windows, and drivers that are loaded into DOS that allow your computer to connect to the campus-wide Novell network. If you have an account on a Novell file server or if you use a Nov ell file server to print to a network printer you might want to consider installing the Novell Netware Client software. This installation is a separate installation from the Remote Access software installation. You must obtain a copy of the installation diskettes from the ZEUS Novell Public Domain file server. If you can obtain an "F:\LOGIN>" prompt from your machine on campus then you can connect to the ZEUS Novell Public Domain file server by typing the following command:

LOGin ZEUS/PD

You will be presented with an opening menu. You should choose the following three menu choices in order:

  1. Copy Network Software
  2. Remote Access Software
  3. Novell Netware Add-On
Follow the instructions for copying the two disk installation set. You can then either read the file NETWARE.TXT included with the installation set, or follow the instructions presented below for installing the Novell Netware Client software to your mach ine. There are a few things to keep in mind before installing this software. Deciding how and when to run the Novell software is important as the way the Novell software interacts with your computer running a network connection over a modem is different than running Novell from a machine that is directly connected to the University of Oregon computer network. Connecting to a Novell server can take a few minutes and attempting to run menu-based Novell interfaces is most likely impractical over a modem. Using the Novell print services works quite well over a modem.

If you need help creating the Novell Client Software installation set you can stop by the Microcomputer Consulting and Services room in 202 of the Computing Center anytime between 9 AM and 5 PM, Monday through Friday.

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The Installation Procedure In A Nutshell

Below is a quick outline of what you will need to do to install the Novell Netware Client software.

  1. Copy the Novel Netware Client software from the ZEUS public domain file server.
  2. Install the U of O Internet Kit software (Shiva Remote) first.
  3. From DOS run the Netware installation program.
  4. Tell the Netware installer not to edit your CONFIG.SYS or AUTOEXEC.BAT files.
  5. Edit your CONFIG.SYS file as instructed.
  6. Edit the LANWP.BAT file in the NETBIN directory as instructed.
  7. Restart your computer and you will be ready to go.
In order for the Netware software to actually connect to the Novell network you must first run the Shiva Remote connection software from Windows or DOS. The first time you login on a Novell file server you may notice some delay. When you start Windows y ou will be presented with a dialogue box asking you what server you may wish to connect with. If you do not wish to connect to a server just press the Cancel button and Windows will continue starting.

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Installing Novell NetWare Client for DOS/Windows

This section of the document has been taken from the README.TXT file that comes with the Novell Netware Client software installation disks.

The Novell Netware Client for DOS/Windows provides you with the new Novell Netware Shell (VLM.EXE). This new shell provides you with an improvement in performance ranging from 50% to a 100%. UO Network Services recommends that if you are planning in using a Novell File Server you should install this product instead of using the standard Netware shell (NETX.EXE or NETX.COM). On the next page is a list of steps for installing the Novell Netware client software.

  1. You must have installed the SHIVA Remote Dial-In client software before proceeding to install the Netware Client.

    From DOS you should do the following.

  2. Change to the floppy drive where you have the Netware Client Install disk (A:).

  3. Type the command "Install"

    The installer will ask you for the directory where you want to install the Netware Client. The default directory is C:NWCLIENT, but you should use NETNWCLIENT directory instead. This is important.

  4. The installer will ask you if it (the installer) should modify the configuration files AUTOEXEC.BAT and CONFIG.SYS. You should answer "NO" to this question. You will have to modify the CONFIG.SYS and LANWP.BAT file in the NETBIN directory once the installation is over.

  5. If you plan to use MS-WINDOWS you should answer "YES" to the question if you want to support Novell Netware in WINDOWS. After this you will be asked for the directory where windows is installed, by default C:WINDOWS (If windows is installed in a di fferent directory you must provide the directory where Windows resides.).

  6. The Driver for the Network must be the "SHIVA Remote Dial-In Driver" and the installer will tell you that no configuration is required for that driver. This is because the driver was already installed by the Shiva Remote software during the U of O I nternet Kit installation. Just press the ESCape key to continue.

  7. Now Press the ENTER key to continue with the installation.

  8. When prompted, swap Disk 1 with Disk 2 and press the ENTER key.

  9. This part of the installation is complete.

A new group in Windows called "Netware Tools" will have been created. A single program called icon called "User Tools" will reside in this group. This program is what lets you connect to Novell file and print servers after you have connected to the UONe t using the Shiva Remote software.

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Editing Your CONFIG.SYS and LANWP.BAT Files

You will probably need to add or change one line in your CONFIG.SYS file which is located in the root directory of your hard drive. You can use the SYSEDIT program in Windows or the EDIT program from the DOS prompt to edit your files. If you need help u sing SYSEDIT program refer to page 4 of this document. NOTE: You must restart your machine for the changes that you make to take effect.

In the CONFIG.SYS file you should add the following line:

LASTDRIVE=Z

A good place to add this line is right after the line that says "FILES=XX." If you already have a line that says LASTDRIVE in your CONFIG.SYS file you should just be sure that the letter is "Z"

Next you need to add five lines to the file LANWP.BAT which is located in the NETBIN directory on your hard drive. Below is how your LANWP.BAT file should look after you have added the appropriate lines. The lines to be added are underlined.

@echo off
NETBINyesno "Do you want to load the networking software? [y/n] "
if errorlevel 1 goto noload
call NETBINuonet.bat
NETBINtcpip.exe
set name=
break on
CD NETNWCLIENT
SET NWLANGUAGE=ENGLISH (Note: NWLANGUAGE=ENGLISH must be uppercase)
IPXODI
VLM
CD
:noload

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A Few Notes About The Novell Netware Client Software

If you plan to run a program that resides on a Netware drive you might consider running the program called "Guard" first. If you type the command

Guard

at the DOS prompt you will load a program into memory that will warn you before you run any software that resides on a remote disk. This program will also give you an estimate of how long it will take to run the software and let you decide to cancel your request if you deem the amount of time needed as too long.

The interaction of the Novell software with the Shiva Remote software is different than the way you may be accustomed to Novell client software running on a networked PC that is on campus. If you start Windows before connecting to the UONet using the Shi va software you will notice that Windows pauses for a few seconds. This is the Novell Windows client software looking for a Novell file server. Since you are not connected to the UONet no Novell server will be found. Eventually Windows will start norma lly. After you have connected to the UONet in Windows or from the DOS prompt you can use the "User Tools" program in the "Netware Tools" Windows group to access Novell resources. From the DOS prompt, after you are connected to the UONet, you can login on Novell servers from within DOS as you would normally do on campus. You should note that you might have to issue the "Login ServerName/Userid" sequence twice before you will be connected. Finally, it may take from 30 to 60 seconds before you receive a response on the screen after attempting to login on a Novell server. The Novell network transfers a considerable amount of data to your machine when you login and this can take some time over a modem connection.

Additional information about the VLM driver and its interaction with other software components can be found in the NETSREMOTEVLM.TXT file. This file appears as an icon with the name "Novell VLM Notes" in the Shiva Remote Windows group. Please, take a look at this file before reporting any problems to UO Network Services.

For further configuration problems/reports and for comments about how the software performs, please feel free to send e-mail to nethelp@ns.uoregon.edu

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A List of Changes Made to Files

The files AUTOEXEC.BAT and CONFIG.SYS reside in the root directory of your hard drive. The files WIN.INI and SYSTEM.INI are in the WINDOWS directory (unless you have installed Windows somewhere else). A note is made of where other files reside if they h ave been modified. The file PROGMAN.INI in the Windows directory is modified each time you add or delete groups in Windows.

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Changes Made By Shiva Remote

The Shiva Remote install will modify the AUTOEXEC.BAT, WIN.INI, and SYSTEM.INI files on your machine. The following additions/modifications will be made:

  • AUTOEXEC.BAT
    set shiva=c:netsremote add c:netsremote to the PATH

  • WIN.INI
    s r=connectw.exe ^.sr added in the [Extensions] section

  • SYSTEM.INI
    device=C:NETSREMOTEdial.386 added to the [386Enh] section
    SessTimeout=240 in a new [Network] section

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Changes Made By LAN Workplace

  • CONFIG.SYS
    device=C:DOSANSI.SYS possibly added by user

  • AUTOEXEC.BAT CALL NETBINLANWP.BAT added by user

  • WIN.INI
    pfx=rapfiler.exe ^.pfx
    prf=rapfiler.exe ^.prf
    php=presentr.exe ^.php added to the [Extensions] section
    Host Presenter font 12,13,15 (vga res)=nov_vga.fon added to the [fonts] section

  • SYSTEM.INI
    TimerCriticalSection=10000 added to the [386Enh] section NWShareHandles=TRUE added to a new [NetWare] section
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Changes Made By PC Eudora
  • AUTOEXEC.BAT
    rem PCEUDORA variable setup *** added to top of file
    set TZ=PST08PST added to next line of file
    set EUDORA=NETEUDORA added to next line of file
Return to the table of contents.

Changes Made By Novell Netware Client Software Installation
  • CONFIG.SYS
    lastdrive=Z added by user doing the install

  • LANWP.BAT* cd netnwclient
    set NWLANGUAGE=ENGLISH
    IPXODI
    VLM
    CD

    *All changes are done by user doing the install. File is in NETBIN directory.

  • NET.CFG*
    NetWare DOS Requester
    FIRST NETWORK DRIVE = F
    USE DEFAULTS = OFF
    VLM = CONN.VLM
    VLM = IPXNCP.VLM
    VLM = TRAN.VLM
    VLM = SECURITY.VLM
    VLM = NDS.VLM
    VLM = BIND.VLM
    VLM = NWP.VLM
    VLM = FIO.VLM
    VLM = GENERAL.VLM
    VLM = REDIR.VLM
    VLM = PRINT.VLM
    VLM = NETX.VLM

    *All changes added by the Netware installer. The file NET.CFG resides in the NETNWCLIENT directory.

  • SYSTEM.INI network.drv=netware.drv added to [boot] section
    network.drv=Novell NetWare (v4.0) added to [boot description] section
    network=*vnetbios, vipx.386, vnetware.386 added to [386Enh] section
    OverlappedIO=OFF will be added to the [386Enh] section if this is setto "ON" or nothing previously
    device=C:NETsremotedial.386 was moved, but kept in the same section
    ReflectDOSInt2A=TRUE added to the [386Enh] sectionn
    UniqueDOSPSP=TRUE added to the [386Enh] sectionn
    PSPIncrement=5 added to the [386Enh] sectionn
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Some General Information

What Is The Internet?

Internet literally stands for INTER NETwork. The Internet is a collection of networks and machines that are interconnected using some common protocols. These protocols allow for communications software to transfer data between machines and for each mach ine on the network to have an address. The object of this workshop is to explain some of the conceptual levels of how information is accessed on the Internet and what tools can be used to access this information.

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Userids, Information, And Machines

There are three fundamental entities on the Internet, yourself, the machines you are connecting to, and the information you are trying to access. Oftentimes you will be granted access to a machine using a userid (USER IDentification). From this machine you may be able to access other machines using a variety of tools. Many times you may access machines directly from a stand-alone workstation such as a PC, Macintosh, or a UNIX-based station. In this case your identity is tied to the machine you are usi ng. Any machine that is on the Internet has an address. When you login on other machines your machine's address is passed to the other machine. If you login on another machine as an ANONYMOUS user (a special type of account with restricted privileges) the Internet address of the machine you are using will still be passed along. Information on the Internet resides in the form of files. Files can be programs, pictures, documents, databases, etc. How you access these files depends on what tool you are using to access the Internet. Below we present three conceptual methods for accessing Information.

  • Direct access via tools such as Telnet and FTP (File Transfer Protocol): When you login on a machine directly you must first know the machine's address. Once you gain access to the machine you will need to search for files by interacting directly wi th the operating system (OS) being used on the machine. Once you find the file you need and have copied it to where you will be using it you often must decompress the file. PC Files are often compressed using a program called PKZIP. The program PKUNZI P is made available to our users via a menu choice on the U of O Novell public domain file server called Zeus1.

  • Indirect access using tools where machine addresses and operating systems are not important: A number of tools fall into this category. Clients such as Gopher, News, and Eudora allow you to access Internet resources without having to rely on specifi c machines to a great deal. Gopher and News can be run from the operating system prompt of various timesharing systems on campus (darkwing, GLADSTONE , and OREGON are a few), or they can be run directly from a stand-alone workstation. Both Gopher and new s group information for you allowing access to this information without knowing anything about the machine on which it resides or the underlying operating system being used. Eudora runs from a stand-alone workstation only. PC Eudora allows you to send a nd receive mail directly from and to your PC.

  • Indirect interlinked access using World Wide Web (WWW) browsers: World Wide Web browsers are a relatively new concept in the world of the Internet. A few of the browsers available for the PC are Mosaic, Cello, and Netscape. A WWW browser presents i nformation a "page" at a time. Each page can contain graphics and underlined text or both. You can click on underlined text and the browser will connect you to the associated data that has been defined for that text. This idea is referred to as hyperte xt and the connection is called a "link." A single, logical session of data retrieval might involve connecting to many machines in various countries accessing multiple files, but with a WWW browser you do not need to be concerned with the details. Indiv idual pages on the network can be accessed by specifying an address in the browser, this addressing scheme is referred to as a URL (Universal Resource Locator).
For help accessing the ZEUS Novell public domain file server you can contact Microcomputer Consulting and Services. A complete list of consulting services available at the U of O Computing Center is presented at the end of this document

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What Does "Remotely" Mean?

It can be quite easy to become confused by the term "Remote" when it comes to computer networks. Remote should be viewed in two different ways. If we talk about a computer that we are connecting to as a "Remote" computer, then we are usually referring t o a computer that is physically distant from where we are. This can also be a computer that is outside of the local network that we are connected to. In our case, when we connect to a computer that is not on the UONet (i.e., it is not on the University of OREGON campus) then we are connecting to a Remote computer.

When you hear the term "Connecting Remotely," or "Remote Access" then you should start thinking about how you are connecting your computer to a network. One method of connecting your computer to a network is to use a software package that can emulate a p iece of hardware called a terminal. This software lets you dial a modem and access machines on a network using a text-based interface. Examples of software that allow for this type of connection from a PC are Kermit, Procomm, Terminal in Windows, Cross Talk, and so on. When you connect your computer to a network in such a manner that the software doing the connecting makes your machine look like it is physically attached to the network, then you are remotely accessing a network. You are no longer tied to only being able to connect to individual machines through a textual-based interface. You can now run software that can connect you to other machines on a network (in our case the Internet, the biggest network of them all) using any type of interface imaginable.

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The World Wide Web

Using text, sound, images, and video is now possible. An example of a class of programs that allow you to access network resources in this manner are called World Wide Web (WWW for short) browsers. The World Wide Web is simply a way of referring to the Internet and all of its interconnected resources. Some World Wide Web browsers in use at the U of O are Mosaic, Cello, and NetScape.

Since remote access to a network is done through a modem the speed of the network connection that is established is much slower than for machines that are directly attached to a network using network cables. World Wide Web browsers tend to transfer large amounts of information (graphical images, video, and sound take up much more space than standard files). Using these products on a remotely-connect machine does work, but sometimes the response can be slow.

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How Fast Should Your Modem Be For Remote Access?

The minimum speed that your modem should be capable of connecting at to use network applications via a remote connection is 14,400 bits per second (commonly referred to as BPS or baud). Modems that they are 2400/9600 baud FAX modems can only connect at 2 400 baud and are not fast enough. Most owners of new modems have models that can connect at 14,4000 BPS. This is the minimum speed that we (the U of O Computing Center) recommend. A good modem that can communicate at this speed will cost a little under 150 dollars at this time. A new class of modems that can connect at speeds of 28,800 BPS is now available. The standards used by this type of modem is known as V.34. If you are in the market for a new modem, and you can afford the price, we strongly recommend one that can connect at 28,800 BPS. The U of O remote access modem pool can support high-speed modems up to 28,800 BPS.

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Authentication

For both methods of connecting a key concept must be understood. This concept is the concept of Authentication. One of the barriers to giving users remote access to the University of Oregon computer network UONet has been that there was no easy way of i dentifying who was connecting to the UONet. One of the requirements that the University of Oregon must fulfill to be a member of the Internet is that any connection that originates from our network, UONet, must have an address attached to the connection. When you connect to a remote machine from a machine on campus the other machine receives, at the very least, the address of your machine on the Internet (all networked machines on the Internet have an address). This machine address resides in a databas e and that identifies where the machine is, who usually uses it, and who is responsible for it. Previously, when you accessed the UONet via modem the only information that was available was the port number you were using to connect to the UONet via modem . This meant that no one had any idea of who you were when accessing other machines on the network.

The remote access modem pool at the U of O (346-1586) now have hardware that can prompt you for a NETwork ID (known as a NETID) and a password. By logging in on the UONet with a NETID and password you can now be allowed to connect to machines not on the UONet (i.e., remote machines) because a USERID is passed along to all machines to which you connect - in short, you have been authenticated. The Shiva Remote software that you run from Windows or DOS is what passes your NETwork ID and password to the mod ems in the U of O remote access modem pool.

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Finding Information And People On The Internet

Now that you have access to all this information actually finding where information resides becomes can become important. Finding specific userids can also be important. Before you attempt to use the tools available for finding a person's userid it is o ften much simpler and faster to call the person and ask them directly for their userid. If this is not possible an excellent tool to use is Gopher. At the University of Oregon you can choose the opening level menu choice "Other Resources on the Internet ," and then choose the menu choice "Finding People on the Internet." There are many services presented for finding someone. If you are unsuccessful feel free to call the Microcomputer or E-Mail consulting services for additional help.

To find information on the Internet there are many useful tools. For finding a file or directory with an exact name or substring of a name you can use the tool called Archie. This tool is available from within Gopher in the "Other Gopher and Information Services" menu choice, from within most WWW browsers, or by simply typing archie at the operating system prompt of a time-sharing system on campus. For finding a title of a menu item in Gopher on almost any Gopher server in the world (there are thousan ds) you can use Veronica. This tool is also available in Gopher under the "Other Gopher and Information Services" menu choice. Both Veronica and Archie ask you to submit a request for an item to search for. Depending on the request and how busy the net work is you will receive a response in a matter of seconds or minutes. Veronica returns the results of it's search in the form of Gopher menus that you can click on. Archie returns search results in a file or a format that can be saved as a file. The d ata is presented with machine addresses and directory or filenames that are pertinent to your search. You must then connect to these machines directly using a tool like FTP.

If you are looking for information in the form of a book, magazine, abstracts, articles, etc. then you can take advantage of the U of O on-line library information called Janus. Janus can be accessed via Telnet at the address janus.uoregon.edu and by usi ng the userid Janus. Once in Janus you can access the U of O on-line card catalogue, or you can access numerous remote library services. Another on-line library service is called First Search. This service allows you to connect to a set of remote datab ases that contain huge amounts of information in academic discipline specific areas. A search engine is provided and you can even request an inter-library loan while searching for about a third of the databases available. For detailed instructions on ho w to use First Search you can get a handout from any reference desk at any U of O library. This service is made available by the U of O library and should only be used by University of Oregon faculty, staff, and students.

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Where To Get Help

At the University of Oregon Computing Center you can get help from three separate consulting services, a help desk in the lower lobby of the Computing Center, and from the Documents Room Library in room 205.

  • Help Desk: The help desk is open from 10 am to 4 PM. You can get help creating accounts on a U of O time-sharing system such as GLADSTONE , DARKWING, and OREGON . You can also get numerous short handouts on many network related topics. The help desk will also direct you to the appropriate areas in the Computing Center for more specific help. If you need to create a NETwork ID this is a good place to go for help.

  • Microcomputer Consulting and Services: A support center for microcomputer related questions (including microcomputer network questions) is located in room 202 of the Computing Center. You can also contact Microcomputer Consulting and Services via p hone at 346-4412 or by e-mail at MICROHELP@OREGON. Microcomputer Consulting and Services is open from 9 AM to 5 PM, Monday through Friday.

  • VAX, Statistics, E-Mail, and UNIX Consulting: This group can be contacted at 346-1758 or via e-mail at CONSULT@OREGON. You can also stop by their offices located upstairs in rooms 233-239 of the Computing Center.

  • Network Consulting and Hotline: Network Services can be reached at 346-4395 or via e-mail at NETHELP@OREGON. Physical network problems and requests for network hardware should be directed towards this group 1 For help accessing the ZEUS Novell public domain file server you can contact Microcomputer Consulting and Services. A complete list of consulting services available at the U of O Computing Center is presented at the end of this document.

    Return to the table of contents.


    U of O Internet Kit - rev 1.4b
   

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