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This kit dials your modem, makes a connection to the UO campus, and allows you to
access Network related applications like Netscape, Telnet, FTP, News, and Email.
This document explains how to install and configure the software. During this process
you are likely to encounter various information presented by the dialing application
called TCPMAN (Trumpet Winsock). If you do not understand some of the feedback
TCPMAN (Trumpet) gives you, you can ignore it. Notably, when we tell you to make
a change in the "File"->"SETUP" menu, you only need modify one field of a pretty
complex form. This means do not change the other fields not mentioned. A lot of the
setup described here is a one-time thing, and trumpet remembers your settings so the
future dial-in sessions will be much easier and require less time than the first one.
This kit allows access to TCP/IP programs from home. TCP/IP is an abbreviation
for the communication protocol which Internet software programs use. Familiar
programs such as Netscape, Telnet, FTP, e-mail clients, etc. all use TCP/IP to
communicate with other machines on the Internet. This kit does not give you access
to the Novell on-campus network. For users who need to access Novell file servers
from home we recommend upgrading to Windows 95 for a viable solution.
Current University of Oregon students, staff and faculty.
You must have already acquired a modem account before installing this software.
For more information on acquiring a modem account see the Appendix A of this document.
- 80486 CPU or better.
- 4 MB RAM minimum (8 MB recommended - Netscape 3.x users will need 16 MB of RAM)
- Windows 3.1 or newer.
- DOS v5.0 or higher.
- 14,400+ BPS modem (external recommended)
- External Modem high speed serial cable
- VGA Graphics (256+ colors recommended)
- 20 MB available disk space
- 3 1/2" high-density floppy drive
- High speed serial port (16550A UART*) for external modem
* Microsoft Windows includes a program (C:WINDOWSMSD.EXE) that
tells you which UART you have. You simply type "MSD" at a
DOS prompt, then select "C" (for Com ports) from the MSD menu.
This software package installer program and documentation are
copyright University of Oregon , Computing Center. Software
contained in thepackage are copyrights of their respective authors.
- Installing the dial-in application called Trumpet Winsock.
Insert the Trumpet Winsock Installer Diskette #1 or Duckware CD ROM.
From within Microsoft Windows, select "File" "Run" from Program Manager, type
"a:setup.exe" in the dialog box that appears:*
*If you have the Duckware CD-ROM then type "d:\win31\dialin\setup.exe" instead,
where the "d:" is the driver letter of your CD-ROM drive.
- Insert the Network Applications Disk #1, or the Duckware CD ROM, and select
"run" from the file menu and type in a:install*.
*If you have the Duckware CD-ROM then type "d:\win31\netapps\install.exe" instead, where
the "d:" is the driver letter of your CD-ROM drive.
- The setup programs will begin prompting you
for necessary information such as the destination location for files in this kit
(C:\NET by default) and which program manager group to put the icons in
(Network Applications). If you are unsure about these, the default (given)
locations work.
- The size of our Trumpet Winsock and Windows 3.1 Network Applications
Installer is always changing as software is upated. Currently for both Trumpet
Winsock and the Network Applications you will need 7 high density, 3 1/2"
diskettes. If you are using the Duckware CD-ROM then you can just run both installers
directly from the CD.
- When you get the message "Installation Complete," then you can begin configuring the
software.
NOTES: The installer allows you to select components to install. These include applications
like Netscape. You can return to the installer at any time and add additional components. Let's say you
initially choose not to install Eudora, and later you wish to install it. You may simply restart the setup
program, uncheck anything that has already been installed-- no need to install things twice, then select
the component you want to add (in this case Eudora). You may re-install the kit completely if you need
to. If you do not need to re-install Trumpet Winsock then just run the Windows 3.1 Network Application
Installer which is called "INSTALL.EXE."
- Make sure your modem is on and physically connected.
- Open the group in program manager called Trumpet WinSock.
- Double click on the icon called "TCPMAN- Start Here"
- Select "File" "Setup" from within TCPMAN (Trumpet Winsock):
- Here is the "Setup" dialog box opened by the previous command:
The picture above shows the setup dialog with COM1 set to 57600 baud. The
SLIP port should be set to the correct COM port 1,2,3, or 4. If you have an internal
modem and do not know which port, try each in succession until one dials the modem.
You will need to quit the TCPMAN program between trials.
NOTES: Most modems utilize compression which can yield up to 4 times their "base" speed.
If you have:
14400 speed modem, enter 57600 in the "Baud Rate" box.
28800/33600/57600 speed modem, enter 115200 in the "Baud Rate" box.
- Select "PPP Options..." from the "File" menu and enter your modem account
username and password. This is not the same account as your email, but a seperate
account used for dial-in. See appendix A of this document for information on how to
get this account.
- You are done configuring the program. You should now Close TCPMAN,
and restart the TCPMAN program. Your settings are automatically saved.
NOTE: Take care to set things up properly. If you do, then you need only do it once.
The program "remembers" your settings automatically.
- To begin using this program, double click on TCPMAN, and select "Dialler," then "Login"
NOTE: The phone number, already entered for you is 346-6520. If you need to modify it, select
"1 SETUP.CMD" from the "dialler" menu. Other numbers that work include 346-3565,
and 346-5975.
- Here is an example of what a valid login should look like. Anything between brackets
(i.e., "[]") are inserted comments:
Trumpet Winsock Version 2.1 Revision F
Copyright (c) 1993,1994,1995 by Peter R. Tattam &
Trumpet Software International Pty Ltd.
All Rights Reserved.
This copy of the Trumpet Winsock is registered to
"University of Oregon".
PPP ENABLED
Internal SLIP driver COM1 Baud rate = 57600 Hardware handshaking Compression enabled
IP buffers = 32 Packet buffers = 16
My IP = 0.0.0.0 netmask = 0.0.0.0 gateway = 0.0.0.0
Executing script c:\net\winsock\login.cmd.
PPP DISABLED
atz
OK ---> So far so good, the modem is responding. [FIRST BASE]
at&F1
OK
atdt346-6520 --> The modem dials... [SECOND BASE]
CONNECT 57600
Script completed --> [THIRD BASE]
PPP ENABLED
Accepted: --> Everything worked. If you get an error here, check your username and password.
--> You may get an additional message indicating your IP address. [HOME PLATE]
- After making a valid connection, you can move or minimize the TCPMAN
dialing application. Find the Windows 3.1 program manager group and start Netscape
or some other network application.
Some Notes
IMPORTANT NOTE: If you cannot try to dial again, or cannot quit the program:
- The software uses the to toggle command modes. Trying hitting
a couple times and see what happens. Notice the message PPP ENABLED, PPP DISABLED
is toggled by . You MUST be in PPP ENABLED mode to quit or access any other menu
function like redialing. This is a quirky design by the author, not a bug.
If you cannot do something, hit and try again.
- A word about fax/virus/other communications software:
- Rule #1, if you are having problems, assume you may have some other software installed that is conflicting with this package. If you have Fax software, first try disabling "receive" capability of that software, then try again. To be on the safe side, start with a "clean" version of Windows. Goto Appendix C "Clean Install"
- The modem will not initialize. This is "FIRST BASE" in the example on the preceding page.
- Make sure the modem is turned on and physically connected.
- Make sure you have the correct port (COM Port) selected.
- Check to see if you have a hardware conflict. (Goto#6)
- The modem will not dial. This is "2ND BASE" in the example on the preceding page.
- Make sure the modem is turned on and physically connected.
- If you have US West voice messaging, get your messages first. See #4.
- Make sure you have the correct port (COM Port) selected.
- Try other standard Modem initialization strings on the next page.
- If the other modem initialization strings do not work, then check to see if you have a hardware conflict. (Goto#6)
- I get a message, something about not being able to find WINSOCK.DLL or I get the message "UNABLE TO LOCATE HOST"
- These are the two the most common error messages. They simply mean the TCPMAN program failed
to make the connection to campus. Try all of the other troubleshooting steps indicated here.
You may not use any application until you resolve any problems with TCPMAN. i.e. Netscape, Eudora,
Telnet, News, and FTP will definitely fail until you get properly connected with TCPMAN.
- I have US WEST VOICE MESSAGING or CALL WAITING.
- To disable US West voice messaging for the modem's sake, change the phone number you dial in trumpet by selecting "DIALLER" -> "1 SETUP.CMD" and in the phone number field enter, "*70, 346-6520" This will disable call waiting for one phone call and turn it back on automatically once complete.
- To avoid voice messaging interference, change the modem init string to include an 'X' so if your modem init string is "AT&F1" make it "AT&F1X." See changing your modem's initialization string below for more information.
- I notice that while I am working, I get "Frame Check" or "COM" Errors in the TCPMAN window.
- Make sure you really have a UART 16550 (see front/first page for explanation & how to check).
- Make sure you really do have a high speed serial cable.
- Purposefully set the speed to 9600 or 2400 bd to test. If slowing down the connection in software fixes things, then one of the above is almost certainly not true. See also #8 regarding line noise.
- My computer hangs when I use winsock, or at any other time. OR
I tried changing the initialization string and my modem still won't dial!
YOU HAVE A HARDWARE CONFLICT:
If your computer freezes up on you when using this software, then you have a hardware conflict with your system. Unfortunately, this problem is extremely common and fairly troublesome to fix. IBM compatibles commonly use communications channels called IRQs to communicate with your CPU. Each card in your computer requires its own unique channel (IRQ). If two devices try to use the same IRQ at the same time, one gets erratic behavior including system hangs "freezes." To make matters worse COM ports 1 & 3 share the same IRQ, and COM ports 2 and 4 also share an IRQ.
i.e. COM1 and COM3 use IRQ 4
COM2 and COM4 use IRQ 3
For this reason, you may not have:
- COM1 and COM3 defined at the same time.
- COM2 and COM4 defined at the same time.
- Two of any of the same COM ports defined at the same time. i.e. You may not have two
devices on COM2.
Defined- means exists at all. This does not mean I am checking whether or not something is plugged in. If the port just exists, it is defined. See below on how to tell what is "defined."
What ports are "defined?"
From DOS type "MSD" From within MSD, select option "C" for COM ports. This should tell you which ports are defined. You want to see some of the ports listed as "N/A" which means not available. Before installing an internal modem on COM2, I would run "MSD" and noticed if COM2 is already defined (i.e. it has something other than N/A in the MSD program i.e. 02F8). I would then disable COM2 before installing the modem which will be the "new COM2." Do not run MSD from within Windows. Exit from windows completely first!.
How can I undefine a port i.e. get rid of it? [The solution to Hardware Conflicts]
On my Dell computer, pressing a key at startup time allows me to access a system setup program that
can turn off my COM ports. On other Computers you must remove the case of the computer and set a
jumper on the motherboard to disable a port. For this reason we recommend you take your machine to
a professional and have them resolve any hardware conflicts you may have. We have technicians on the
first floor of the computing center who can generally do this for you for about $20-$40.
In my own experience, it has been well worth $40 to have someone else figure this out for me.
I strongly recommend you avoid internal modems at all cost.
The time and frustration that they may cause far outway the slight difference in price.
- Not enough Memory to run Netscape (or one of the other programs.)
- Make sure you have adequate conventional memory. 500K or more is OK.
You can see this number from DOS by typing "MEM" and it will report the largest executable program
size. Look at "Options" "Preferences" in netscape and make sure you have not set your memory cache
size too big.
- I lose my connection periodically- the modem just hangs up mid-stream.
This problem arises from line-noise. The phone wire in many parts of Eugene cannot support
"high-speed" connections of 14,400 or higher. Eliminate splitters. Plug the phone wire directly
from the jack on the wall to your modem. Do not use a phone splitter.You should also contact
your phone company and ask for advice. You may also call us here at x4412 for some general ideas.
Unfortunately, many times this is not an easily solved problem. We can assure you that if you so have a
clean connection to campus (relatively free of noise) that you can connect reliably. i.e. The software is
reliable. FINAL NOTE: If you leave your computer unattended for many minutes, the terminal servers
here will force you to disconnect. This is not a bug, but a feature. There is a 2 hour time limit on all UO
modems. You may dial-back if you like.
- I cannot try to dial again, or I cannot quit the program:
- The software uses the to toggle command modes. Trying hitting a couple times
and see what happens. Notice the message PPP ENABLED, PPP DISABLED is toggled by .
You MUST be in PPP ENABLED mode to quit or access any other menu function like redialing.
This is a quirky design by the author, not a bug. If you cannot do something, hit and try again.
Many users have to take these steps to get things working.
Edit a file called "C:\WINSOCK\LOGIN.CMD." Here is how:
- Select "DIALLER" "EDIT SCRIPTS"
- Select the file "login.cmd"
- Here's what this text file looks like:
Replace "&F1" with the one of the following strings:
"&C1&K3" This is the authors preferred default string and works for many modems.
"&F" This works for many modems. Try it if the one above fails.
"Z" Try this if the one above fails. (Shown in picture above)
DCE/DTE NOTES: Trumpet winsock may require that your modem report the connect speed once it connects. For most modems, this is done automatically. The correct behavior is to get the words "CONNECT 57600" where the speed is "57600." [Any speed is OK, i.e. CONNECT 115200, we just must have the modem report the connect speed.]
If you dial-in, get the word "CONNECT" and then "SCRIPT ABORTED" or it just sits there, then you have this problem. To fix this problem, try adding "W2" or "S95=47" to the strings above, then try to connect again. i.e. "&FW2" or "&FS95=47" Check your modem manual for the string that sets DCE
or DTE connect speed if these fail.
- Contact the Computing Center Microcomputer Services at 346-4412 9am-5pm weekdays.
- Send Email to "microhelp@oregon.uoregon.edu"
- You may dialin with standard communications software such as Windows Terminal, or use
Telnet from any computer that is already on the network here on campus.
Dial 346-6520, 346-3565, 346-5975, or 346-2150.
You will be asked for a username, type "authorize"
- On campus, DOS, type "Telnet authorize" or "tnvt220 authorize"
- On campus, Mac, open NCSA Telnet, select "FILE" "OPEN CONNECTION" type in authorize
in the dialog that comes up and click OK.
Example of Authorize Session
You are connected to the University of Oregon dial-in modem pool.
Systems to identify unauthorized users may also monitor authorized
users.
At the "Username" prompt, please enter either your UOnet modem ID or the
name of the UO computer system you'd like to connect to.
User Access Verification
Username: "authorize"
University of Oregon Computing Center VMScluster node DAISY.
Unauthorized access to this system is prohibited. Systems to
identify unauthorized users may also monitor authorized users.
Username: "authorize"
Welcome to AUTHORIZE, the program that authorizes new accounts on
the UO's timesharing computers and UOnet. To request an account,
enter the appropriate information at each prompt and press Return.
If you're unsure about what to enter at any prompt, type a ? to get
online help. To cancel your account request at any point in the
dialogue, type a q (quit) at any prompt. One moment please ...
Your student i.d. or Social Security number: 777007777
[students] Enter your duckcall:
[faculty/staff] Enter your birthdate:
Your username is jersmith. You already have account(s) on:
SYSTEM: oregon (DEC VMScluster (OREGON, DONALD, DAISY))
SYSTEM: darkwing (Sun/UNIX academic timesharing computer)
Requesting an account on (type ? for options): "uonet"
You think you already have a modem ID, but your not sure,
or you suspect that it is broken.
- You may dialin with standard communications software such as Windows Terminal, or use
Telnet from any computer that is already on the network here on campus.
Dial 346-6520, 346-3565, 346-5975, or 346-2150.
You will be asked for a username, and password. Type in your network ID. If it works, you will
get "UONET>" else you will get a denial of access message.
What if this test fails? Try to create for yourself a modem ID - See Appendix A
.
If you cannot create a modem ID, i.e. the system thinks you already have one, contact the Computing
Center downstairs reception desk. They need to simply change your password.
You must come in person because they need to verify your identity before changing your
password. Bring some ID with you.
- Re-install Microsoft Windows 3.1 or higher into a subdirectory that does not currently exist. For example "C:\WINTEST"s
- Restart your computer. If it boots into Windows, exit to DOS, and change directory to this new clean copy of windows "C:\WINTEST" i.e. type "CD\WINTEST"
- Start this copy of windows i.e.type "WIN"
- Startup the file manager, from within the Main group. Open "C:\WINSOCK\TCPMAN.EXE"
Then try again.
- If the TCPMAN.EXE (Engine of Windows Sockets) now works, then you have been having a conflict with existing software. Disable softwares that may be causing the trouble from within your "normal" copy of windows.
NOTES: This is a non-destructive process. At no point do you delete anything.
This is just a good way to test and see if the problem you are having is related to your windows
environment. If you discover that your Windows environment is the problem, then you can start
by eliminating possible troublemakers. Fax software often has problems working with other
communications software. This is the best place to start.
If you are asked for the following:
Domain: "uoregon.edu"
News Server: "news.uoregon.edu"
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